Privacy Policy Bently88 — Personal Data Protection for Malaysian Members

Last updated: 1 January 2026 SSL 256-bit Malaysia Bahasa Melayu

This Privacy Policy describes how Bently88 collect, use, store, and protect your personal information. By using our platform, you agree to the terms set out here. We encourage you to read it carefully.


256-bit SSL Encryption
All data transmitted between your device and bently88's servers is protected with bank-grade encryption — the same technology used by Maybank and CIMB.
No Data Selling
bently88 never sells, rents, or discloses members' personal data to third parties for marketing purposes without your explicit consent.
Full Data Control
You have the right to access, correct, or request the deletion of your personal data at any time through your account or our customer support.
Malaysia PDPA Compliance
bently88's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data security standards.

1. Introduction & Scope of This Policy

This Privacy Policy ("Policy") outlines the commitment Bently88 ("Platform", "We") to protecting the privacy and personal data security of all users and members accessing bently88.ws and all related services.

This policy applies to all individuals who register an account, browse the website, use the mobile app, contact the support team, or interact with any of our service channels Bently88 in any way. By using our platform, you acknowledge that you have read and fully understood this Privacy Policy.

Note: Bently88 reserves the right to update this Privacy Policy at any time. Members will be notified of any material changes via email or in-platform notifications. Your continued use of Bently88 after any changes are published constitutes your acceptance of the updated policy.

1.1 Who Manages Your Data?

Bently88 acts as the data controller for all personal information collected through our platform. If you have any questions about how your data is handled, you may contact our Privacy Officer by email at support@bently88.ws.

2. Personal Data We Collect

Bently88 only collects personal data that is necessary to provide the requested services, ensure platform security, comply with legal requirements, and improve the user experience. The categories of data we collect are as follows:

2.1 Data You Provide Directly

  • Registration information: Full name (as per MyKad), Malaysian mobile number, email address, date of birth, and encrypted password.
  • Identity verification information (KYC): A copy of your Malaysian identity card (MyKad), recent bank statement, verification selfie, or proof of address document may be requested for legal compliance purposes.
  • Financial information: Bank account details, e-wallet numbers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) or FPX information used for deposits and withdrawals. Full bank card or e-wallet numbers are not stored on Bently88's servers.
  • Communications: Customer support conversation history, emails, feedback, and complaints you have submitted to us.

2.2 Automatically Collected Data

  • Device and technical data: IP address, web browser type, operating system, screen resolution, and mobile device information (model, OS version).
  • Usage data: Pages visited, session duration, clicks, in-platform searches, games played, and bets placed.
  • Location data: Approximate location information based on IP address for geo-compliance and fraud detection purposes.
  • Cookies and tracking technologies: Session cookies, preference cookies, and analytics that help us understand how members use the platform.

Important: Bently88 never collects credit or debit card information directly. All financial transactions are processed through licensed and secure payment gateways. Your financial details never pass through or are stored on Bently88's servers.

3. How We Use Your Data

Every piece of data collected by Bently88 has a clear and legitimate purpose. We do not use your data for any purpose other than those stated below:

Purpose of Use Legal Basis Data Type
Account creation and management Contract performance Registration, KYC
Processing deposits & withdrawals Contract performance Financial, identity
Identity verification (KYC/AML) Legal obligations KYC, official documents
Fraud prevention & security Legitimate interests IP, session, behaviour
Customer support Contract performance Communications, account
Product improvement & analytics Legitimate interests Usage data (anonymised)
Marketing communications (with consent) Consent Email, phone number
Regulatory compliance & reporting Legal obligations Transactions, identity

3.1 Marketing Communications

Bently88 may send emails or notifications about promotions, bonuses, special offers, and platform news — such as exclusive offers tied to the Malaysia Super League, Thomas Cup, or IPL — only to members who have given their consent during registration or through their account settings. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting our support team.

4. Sharing Your Data with Third Parties

Bently88 takes the privacy of our members' data seriously. We does not sell, rent or trade your personal data to any third party for their own commercial purposes. However, in limited and specific circumstances, we may share necessary information with the following parties:

4.1 Trusted Service Providers

Bently88 works with trusted third-party providers to help operate our platform, including:

  • Payment gateway providers — to process deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX.
  • Cloud service providers — for secure and redundant data hosting.
  • Game software providers — to deliver Live Casino, slots, and e-sports.
  • Analytics service providers — to understand usage patterns and improve the platform (data is aggregated and anonymised).
  • Identity verification (KYC) service providers — to verify member identities in accordance with compliance requirements.

All third-party providers are required to adhere to strict data security standards and may only use shared data for the specific purposes agreed upon in their service agreements with bently88.

4.2 Disclosures Required by Law

Bently88 may be required to disclose certain information to Malaysian authorities or relevant regulatory bodies when mandated by law, court order, or to assist in criminal investigations — including cases involving money laundering, fraud, or other illegal activities.

In all data-sharing instances, Bently88 shares only the minimum data necessary for the stated purpose. We do not share any member's personal data beyond what is strictly required.

5. Cookies & Tracking Technologies

Bently88 uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance the user experience. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, betting sessions and security. These cookies cannot be disabled.
  • Performance & Analytics Cookies: Helps us understand how members use the platform — which pages are visited most frequently and how long sessions last. This information is aggregated and anonymised.
  • Preference Cookies: Stores your preferences such as language, display layout, and game settings.

5.2 Cookie Management

You can manage and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the Bently88 platform and your gaming experience. Detailed instructions for managing cookies can be found in your browser's help documentation (Chrome, Firefox, Safari, Edge).

6. Data Security

Protecting your personal data is a responsibility we take seriously. Bently88 employs multiple layers of technical and organisational security measures to keep your data safe at all times:

  • Data encryption in transit: All communications between your browser and Bently88's servers are protected by TLS/SSL 256-bit protocol — the same encryption standard used by Malaysia's leading financial institutions.
  • Data encryption at rest: Sensitive data stored in our databases — including identity information and financial records — is encrypted using industry-grade encryption algorithms.
  • Strict access controls: Only authorised and trained Bently88 staff may access members' personal data, and solely for legitimate service purposes.
  • Regular security audits: The bently88 platform undergoes regular penetration testing and security audits conducted by independent third parties.
  • 24/7 Threat Monitoring: Our automated threat detection system continuously monitors platform activity to identify and respond to any unauthorised access attempts.
  • Two-factor authentication (2FA): Available to all member accounts as an additional security layer — strongly recommended to enable.

Your Responsibilities: While bently88 takes comprehensive technical measures, the security of your account also depends on your own practices. Use a strong, unique password, never share your login credentials, and contact us immediately if you suspect any unauthorised access.

7. Data Retention Period

Bently88 retains members' personal data only for as long as necessary for the purposes it was collected, or as required by applicable laws and regulations in Malaysia. Our general data retention guidelines are as follows:

  • Active account information: Retained for the duration your account remains active and for 5 years after account closure, in accordance with financial compliance and anti-money laundering (AML) requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Support communication logs: Retained for 2 years from the date of last interaction.
  • Analytics data is aggregated: May be retained indefinitely in a form that cannot be used to identify any individual.

When data is no longer needed for any of the stated purposes and the minimum retention period has elapsed, bently88 will securely delete or anonymise that data.

8. Your Privacy Rights

As a Bently88 member, you have the following rights regarding your personal data, which you may exercise at any time by contacting us:

9. Children's Privacy

The Bently88 platform is strictly for users aged 18 years and above only. We do not intentionally collect or process personal data of individuals under the age of 18. If we discover that a minor has registered an account, we will close it immediately and delete all associated data.

If you are a parent or guardian and become aware that a child under your care has registered an account on Bently88, please contact us immediately at support@bently88.ws so that we may take the appropriate action.

10. Links to Other Websites

The bently88 platform may contain links to third-party websites in certain contexts. bently88 is not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policy of each website you visit separately from our platform.

11. Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data at Bently88, please reach out to us through the following channels:

  • Email: support@bently88.ws
  • Live Chat: Available 24/7 within the Bently88 platform
  • Response Time: Within 2 business hours for email enquiries

We are committed to addressing all privacy enquiries seriously and responding within a reasonable timeframe. For more information about the platform's terms of use, please refer to the Terms & Conditions us.

Our Security Measures
  • 256-bit end-to-end SSL encryption
  • Two-factor authentication (2FA)
  • 24/7 Threat Monitoring
  • Fully encrypted database
  • Periodic independent security audits
PDPA 2010 Compliance

Bently88 complies with the Malaysian Personal Data Protection Act 2010 (PDPA 2010). All our data collection, processing and storage practices are aligned with the requirements of this Act.


Your Privacy Rights as a bently88 Member

You have full control over your personal data. The following rights are available for you to exercise at any time.

1
Right of Access
You have the right to request a copy of all personal data we hold about you. We will provide a full report within 14 business days of receiving your request.
2
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction promptly and at no charge.
3
Right to Erasure
You may request the deletion of your personal data ("right to be forgotten") under certain circumstances, subject to any legal retention obligations we are required to fulfil.
4
Right to Restrict Processing
You may request that we restrict how we process your data in certain situations — for example, while we are reviewing a complaint you have raised.
5
Data Portability Rights
You have the right to receive the personal data you have provided to us in a structured, machine-readable, commonly used format — and to transfer it to another platform if you choose.
6
Right to Withdraw Consent
Where data processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting bently88's core services.

To exercise any of the rights above, please contact us at support@bently88.ws or via live chat within the platform.

Your Data Is Safe at Bently88 — Join Us Today

Over 850,000 Malaysian members have trusted Bently88 with their data. Our platform is protected by 256-bit SSL, compliant with PDPA 2010, and fully committed to transparency in how your data is handled.

Deposits from RM10 • Touch 'n Go / GrabPay / DuitNow • Withdrawals within 15 minutes • 18+ only

Bahasa Melayu